Billing System Documentation

Overview

The billing system in Gratheon enables users to subscribe to different pricing tiers (Free, Starter, Professional) and manage their subscriptions. The system is implemented across three repositories:

• web-app: Frontend user interface for billing management
• user-cycle: Backend GraphQL API and Stripe integration
• website: Public-facing pricing page

Architecture

System Components

Pricing Tiers

Free (Hobbyist)

• Price: Free forever
• Features:
  • Up to 3 hives
  • 10 frames per hive max
  • Worker bee detection
  • Queen detection
  • Public hive sharing
  • Treatment diary
• Limitations:
  • Low-priority AI processing
  • 1 year image retention

Starter

• Monthly: €22/month
• Yearly: €12/month (€144/year) - Save 45%
• Features:
  • Up to 20 hives
  • 30 frames per hive
  • Cell analysis
  • Varroa counting (bottom board)
  • Hive placement planner
  • Inspection management
  • AI beekeeping assistant
• Limitations:
  • 1 user account
  • 2 year image retention

Professional

• Monthly: €55/month
• Yearly: €33/month (€396/year) - Save 40%
• Features:
  • Up to 150 hives
  • Unlimited frames
  • Telemetry storage
  • Timeseries data analytics
  • Colony comparison
  • Unlimited inspections
  • Up to 20 user accounts
• Limitations:
  • 10 min telemetry resolution
  • 3 year image retention
• Status: In Development

Flexible (Addon)

• Price: €100 one-time (1000 tokens, valid 1 year)
• Purpose: Pay-per-use infrastructure features
• Features:
  • Video processing & storage
  • IoT telemetry rate limits
  • SMS alerts
  • Webhook integrations
  • Extra capacity beyond tier limits
• Status: In Development (not shown in web-app billing selection)

Enterprise

• Price: Custom pricing
• Features:
  • Custom integrations
  • On-premise deployment
  • 24/7 priority support
  • Advanced security
  • Unlimited scale
• Contact: enterprise@gratheon.com

Implementation Details

Frontend (web-app)

Configuration (src/config/billing.ts)

Defines all billing tiers with:

• Tier names and colors
• Monthly/yearly pricing
• Savings percentages
• Stripe price IDs

export const BILLING_TIERS = {
  free: { name: 'Free', color: '#f0f0f0', textColor: '#666' },
  starter: {
    name: 'Starter',
    color: '#FFD900',
    monthly: { price: 22, currency: 'EUR', stripePrice: 'price_starter_monthly' },
    yearly: { 
      price: 12, 
      pricePerYear: 144, 
      currency: 'EUR', 
      savings: '45%', 
      stripePrice: 'price_starter_yearly' 
    }
  },
  // ... more tiers
}

Components

src/page/accountEdit/billing/index.tsx

• Main billing page wrapper
• Shows subscription status
• Displays expiration dates
• Cancel subscription button
• Embeds PricingPlans component

src/page/accountEdit/billing/pricingPlans.tsx

• 3-column layout: Free, Starter, Professional
• Monthly/yearly toggle per tier
• Stripe checkout integration
• Current plan indication
• Error handling

src/page/accountEdit/billing/pricingPlans.css

• Responsive grid layout
• Tier-specific colors
• Hover effects
• Mobile-responsive

Backend (user-cycle)

GraphQL Schema (schema.graphql)

type User {
  billingPlan: String
  hasSubscription: Boolean
  isSubscriptionExpired: Boolean
  date_expiration: DateTime
}

type BillingHistoryEvent {
  id: Int!
  userId: Int!
  eventType: String!
  billingPlan: String
  amount: Float
  currency: String
  details: String
  createdAt: String!
}

type Query {
  billingHistory: [BillingHistoryEvent]
}

type Mutation {
  createCheckoutSession(plan: String, cycle: String): URL
  cancelSubscription: CancelSubscriptionResult
}

Billing History

The billing history feature tracks all billing-related events for a user:

Event Types:

• registration - User account created
• purchase - Tier subscription purchased
• cancellation - Subscription cancelled by user
• system_downgrade - Auto-downgraded to free tier (e.g., payment failure)
• upgrade - Plan upgraded
• downgrade - Plan downgraded

Model (src/models/billingHistory.ts):

export const billingHistoryModel = {
  async getByUserId(userId: number): Promise<BillingHistoryEvent[]> {
    // Fetch all events for user, ordered by createdAt DESC
  },
  
  async addRegistration(userId: number, plan: string) {
    // Track when user registers
  },
  
  async addPurchase(userId: number, plan: string, amount: number, currency: string) {
    // Track tier purchase
  },
  
  async addCancellation(userId: number, previousPlan: string) {
    // Track cancellation
  },
  
  async addSystemDowngrade(userId: number, reason: string) {
    // Track auto-downgrade to free tier
  }
}

Database Table (billing_history):

• id: Auto-increment primary key
• user_id: Foreign key to account table
• event_type: ENUM('registration', 'purchase', 'cancellation', 'system_downgrade', 'upgrade', 'downgrade')
• billing_plan: ENUM('free', 'starter', 'professional', 'addon', 'enterprise')
• amount: Decimal (payment amount)
• currency: VARCHAR (e.g., 'EUR')
• details: TEXT (JSON string with additional info)
• created_at: Timestamp

UI Display: The billing history is shown as a timeline in the web-app /account page:

• Registration date
• Tier purchases with amounts
• Cancellations
• System changes (e.g., auto-downgrade on payment failure)

This replaces the need for explicit expiration warning messages - users can see their full billing timeline.

Resolvers (src/resolvers.ts)

createCheckoutSession

• Validates user authentication
• Maps plan/cycle to Stripe price ID
• Creates Stripe checkout session
• Returns checkout URL
• Supports modes: 'subscription' (starter, professional) or 'payment' (addon)

createCheckoutSession: async (parent, { plan, cycle }, ctx) => {
  if (!ctx.uid) return err(error_code.AUTHENTICATION_REQUIRED);
  
  const user = await userModel.getById(ctx.uid);
  let priceId = getPriceIdForPlan(plan, cycle);
  let mode = plan === 'addon' ? 'payment' : 'subscription';
  
  const session = await stripe.checkout.sessions.create({
    customer_email: user.email,
    mode: mode,
    line_items: [{ price: priceId, quantity: 1 }],
    success_url: `${appUrl}/account/success`,
    cancel_url: `${appUrl}/account/cancel`,
    metadata: { plan, cycle }
  });
  
  return session.url;
}

cancelSubscription

• Cancels Stripe subscription
• Updates user database
• Returns updated user object

Configuration (src/config/config.default.ts)

stripe: {
  secret: 'sk_test_...',
  webhook_secret: 'whsec_...',
  plans: {
    starter: {
      monthly: 'price_starter_monthly_placeholder',
      yearly: 'price_starter_yearly_placeholder'
    },
    professional: {
      monthly: 'price_professional_monthly_placeholder',
      yearly: 'price_professional_yearly_placeholder'
    },
    addon: {
      oneTime: 'price_addon_onetime_placeholder'
    }
  }
}

Website (Public Pricing)

src/components/CustomPricingPage.js

• Public pricing page
• Shows all tiers: Hobbyist, Starter, Flexible, Professional, Enterprise
• Detailed feature lists
• Addon calculator (in development)
• Links to registration/sales

User Flow

Subscription Purchase Flow

Subscription Cancellation Flow

Database Schema

account table (in user-cycle MySQL)

• id: Primary key
• email: User email
• stripe_subscription: Stripe subscription ID (nullable)
• billing_plan: ENUM('free', 'starter', 'professional', 'addon', 'enterprise') - Default: 'free'
• date_expiration: Subscription expiration date
• date_added: Account creation date

billing_history table (in user-cycle MySQL)

• id: Auto-increment primary key
• user_id: Foreign key to account table
• event_type: ENUM('registration', 'purchase', 'cancellation', 'system_downgrade', 'upgrade', 'downgrade')
• billing_plan: ENUM('free', 'starter', 'professional', 'addon', 'enterprise')
• amount: DECIMAL(10,2) - Payment amount (nullable)
• currency: VARCHAR(3) - e.g., 'EUR' (nullable)
• details: TEXT - JSON string with additional information (nullable)
• created_at: TIMESTAMP - Default: CURRENT_TIMESTAMP

Migration Files:

• migrations/023-create-billing-history.sql - Creates table and backfills from account data
• migrations/024-update-billing-plan-enum.sql - Updates enum values from old ('base', 'pro') to new ('starter', 'professional')

Stripe Integration

Price IDs (Production)

Must be configured in user-cycle/src/config/config.default.ts:

• price_starter_monthly: Starter monthly plan
• price_starter_yearly: Starter yearly plan
• price_professional_monthly: Professional monthly plan
• price_professional_yearly: Professional yearly plan
• price_addon_onetime: Flexible addon one-time payment

Webhooks

Configure in Stripe Dashboard:

• checkout.session.completed: Handle successful payments
• customer.subscription.deleted: Handle cancellations
• customer.subscription.updated: Handle plan changes

Webhook endpoint: https://app.gratheon.com/webhooks/stripe

Environment Variables

user-cycle

• STRIPE_SECRET_KEY: Stripe API secret key
• STRIPE_WEBHOOK_SECRET: Stripe webhook signing secret
• JWT_KEY: Session token signing key
• MYSQL_HOST, MYSQL_USER, MYSQL_PASSWORD, MYSQL_DATABASE: Database config

web-app

• VITE_API_URL: GraphQL API endpoint (points to user-cycle)

Security Considerations

1. Authentication: All billing mutations require valid JWT token in context
2. CSRF Protection: GraphQL mutations use POST with proper CORS
3. Webhook Verification: Stripe webhook signatures must be validated
4. Price Integrity: Prices defined server-side, not client-side
5. Session Security: Checkout sessions expire in 24 hours

Testing

Manual Testing Checklist

• Free tier displays correctly
• Starter monthly/yearly selection works
• Professional monthly/yearly selection works
• Stripe checkout redirects properly
• Success page shows after payment
• Cancel page shows if user abandons checkout
• Subscription cancellation works
• Expired subscription shows warning
• Current plan badge displays correctly

Stripe Test Cards

• Success: 4242 4242 4242 4242
• Decline: 4000 0000 0000 0002
• 3D Secure: 4000 0027 6000 3184

Known Issues & Future Improvements

Completed Features

• ✅ Billing history tracking (registration, purchase, cancellation events)
• ✅ Auto-downgrade to free tier on payment failure
• ✅ No hard paywalls - users maintain app access
• ✅ Updated pricing structure (45% yearly discount for Starter, 40% for Professional)
• ✅ Clean tier selection UI with current plan indicator
• ✅ Database enum migration (from 'base'/'pro' to 'starter'/'professional')

Current Work In Progress

• 🚧 Billing history timeline UI in web-app
• 🚧 Remove flexible tier from web-app selection (keep on website only)
• 🚧 Feature-level access control (replacing hard paywalls)
• 🚧 Improve tier selection visual design

Planned Features

• Subscription upgrade/downgrade flow
• Usage tracking for Flexible addon
• Invoice history in account page
• Payment method management
• Multi-currency support
• Enterprise custom contracts
• Prorated billing for plan changes
• Subscription renewal reminders

Feature-Level Blocking Strategy

Future implementation will check features individually:

// Example feature check
const { hasAccess, requiredTier } = useFeatureAccess('cell-analysis')

if (!hasAccess) {
  return (
    <UpgradePrompt 
      feature="Cell Analysis" 
      requiredTier={requiredTier}
      description="Analyze honeycomb cells and track resources"
    />
  )
}

Benefits:

• Users discover features naturally
• Contextual upgrade prompts show value
• Better UX than blocking entire app
• Clear feature-to-tier mapping

Deployment Notes

web-app

1. Build: npm run build
2. Environment: Set VITE_API_URL to production user-cycle URL
3. Deploy static files to CDN/hosting

user-cycle

1. Set production Stripe keys in config
2. Configure Stripe webhook URL
3. Deploy GraphQL service
4. Verify database migrations

website

1. Update pricing page if tiers change
2. Rebuild Docusaurus: npm run build
3. Deploy static site

Support & Troubleshooting

Common Issues

"Checkout session could not be created"

• Check Stripe API keys are correct
• Verify price IDs exist in Stripe Dashboard
• Check server logs for API errors

"Subscription has expired"

• User needs to renew subscription
• Check date_expiration in database
• Verify Stripe subscription status

Webhook not firing

• Verify webhook URL in Stripe Dashboard
• Check webhook secret is correct
• Inspect Stripe webhook logs

Contact

• Technical Issues: Create issue in respective repo
• Billing Support: support@gratheon.com
• Enterprise Sales: enterprise@gratheon.com